At Talex, we protect our customers’ privacy and security.
Our Data Protection Policy explains how we collect and use your personal data and what rights you have against us.
Please note that Talex e-commerce system is GDPR compliant for those of you who are a customer and have Talex version 12.2 or later. Read more
Last Updated On 12-Nov-2022
Effective Date 12-Nov-2020
Information We Collect:
We will collect and process the following personal information about you:
IP address, domain/shop name and web browser in order to give support
How We Collect Your Information:
We collect/receive information about you in the following manner:
When a user fills up the registration form or otherwise submits personal information
Interacts with the website
From public sources
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional (internal)
Creating user account
Customer feedback collection
Manage customer order
Manage user account
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
All information provided to Talex is treated confidentially and is subject to confidentiality:
All Talex employees have signed confidentiality and non-disclosure agreements and no information is provided to anyone other than Talex, unless otherwise agreed.
This means that your data will not be used outside of our company’s operations except in limited circumstances as described above.
Retention Of Your Information:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at email@example.com. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at firstname.lastname@example.org.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Third Party Links & Use Of Your Information:
Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Talex AB, Kivra 556711-5844, 106 34 Stockholm, Sweden, email: email@example.com. We will address your concerns in accordance with applicable law.
GDPR for Talex e-merchants (talex customers)